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Retrieve your voice message by telephone and email simultaneously - iVOICEMAIL

Hottest powerful features:

  • Instant telephone/email dual voice message alert and retrieval
  • All voice messages can be stored in computer as permanent record
  • Just click and forward the voice message to email
  • Caller can easily choose to leave voice message or contact number
  • Calls entered the mailbox without leaving a voice message can be traced

With the introduction of i-CABLE brand new iVOICEMAIL service, you can access your voice messages anywhere, anytime either through your DIGITAL HOMELINE / mobile phone or email whether you are in Hong Kong or overseas.

Other powerful features:

  1. Communications anywhere anytime without boundary
    No matter where you are, you can conveniently access your voice messages through email with any personal computer, what's more, you can also enjoy great savings on IDD call charges
  2. Receive all your voice messages simultaneously through telephone or email minimizing the chances in missing any of them
    Dual notification to ensure that you are being alerted with all incoming voice messages and calls
  3. Save or forward your voice messages at ease
    Besides storing the message in your phone, it will also be sent to your designated email address in WAV format. Important voice messages can be saved in your personal computer, or sent to your friends
  4. Screen your voice messages
    iVOICEMAIL is a breakthrough to the traditional voice message retrieval system through telephone. Voice messages will now be shown in chronological order with email header, users can screen all the voice messages and choose to listen according to their importance
  5. Easy to trace calling number
    Calls entered the mailbox without leaving a message will be reported via email

Service Packages and Charges

Customers who have successfully subscribed DIGITAL HOMELINE service can enjoy iVOICEMAIL service for FREE for 6 months2
iVOICEMAILService Package Monthly Fee (HK$) No. of Voice Messages
iVOICEMAIL-10 $12 10
iVOICEMAIL-30 $29 30
iVOICEMAIL ON MOBILE6 $8 10

Change of the default email address or the mobile phone number to be used for iVOICEMAIL ON MOBILE service, HK$20 each time will apply.

Terms and Conditions

  1. The iVOICEMAIL service is only applicable to customers who have successfully applied for DIGITAL HOMELINE service.
  2. Customers who subscribe to DIGITAL HOMELINE service can enjoy iVOICEMAIL service for FREE for 6 months. Customers are entitled to 3 one-minute iVOICEMAIL messages for FREE, and each of which can be stored in the voicemail box for a maximum of 3 days. Customers can retrieve their voice messages through our Messaging Center 2112-1288 and their designated email account. Starting from the 7th month of the contract period of the DIGITAL HOMELINE service, customers will be automatically registered for the iVOICEMAIL -10 service at HK$12 per month, this package includes 10 one-minute messages, and each of which can be saved in the voicemail box for a maximum of 3 days. If the customers wish to change or terminate the iVOICEMAIL -10 service, customers should provide at least 30-day notice by calling i-CABLE 24-Hour Hotline 2112-1133. The voicemail box and designated email account will stop receiving new voice messages once the voicemail box in the system is full. Customers cannot receive voice messages through email if an email address could not be provided by the customer upon registration.
  3. Message receiving date and time for iVOICEMAIL service shall be based on i-CABLE records and such calculation shall be final and conclusive. All charges will be calculated on a monthly basis, and will be charged in monthly intervals as shown in i-CABLE monthly statements.
  4. Customers are responsible for all their email account charges. i-CABLE bears no responsibility for any delay or failure of voice messages transmission caused by the operation of the customers' email accounts.
  5. Each iVOICEMAIL message is up to one-minute, and can be saved in the voicemail box for a maximum of 3 days. All voice messages saved in the voicemail box will be deleted automatically after 3 days. The voicemail box and designated email account will stop receiving new voice messages once the voicemail box in the system is full.
  6. Customers who wish to subscribe to iVOICEMAIL ON MOBILE service must have first subscribed to both DIGITAL HOMELINE and iVOICEMAIL service, and each account can only apply for one iVOICEMAIL ON MOBILE service. The iVOICEMAIL ON MOBILE service will be terminated in case the customer terminates the DIGITAL HOMELINE and / or iVOICEMAIL service subscription. Customers' mobile phone should be equipped with call divert function for diversion of calls to the designated number assigned by i-CABLE.
  7. If customer wants to change or terminate the above services, customers should provide at least 30-day notice by calling i-CABLE 24-Hour Hotline 2112-1133.

The above is provided subject to i-CABLE General Terms & Conditions of Service and applicable Tariff as published and amended from time to time. If there is any dispute, the decision of i-CABLE shall be final and conclusive.

For enquires regarding the above services, please call our 24-Hour Hotline 2112-1133. For iVOICEMAIL call alert settings, please call 2112-1288 and follow the voice instruction to set up the call alert settings.


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